BootCamp Download Stuck – How to Get Drivers for Macs to run Windows 7 or 8

— updated after BootCamp 5 release June 2013 —

Where can you get a direct download of Windows drivers for Macs if BootCamp is stuck, and says ‘could not continue’ or you have some other problem downloading the drivers?

The brute force solution: it’s a darned large download, so physically take your machine to somewhere with a very fast internet connection that can download 600MB – 1GB in a couple of minutes. There, you’re done. Especially if you have a laptop, this would be the simplest solution – even take it to an Apple Store.

For the rest of us:

  1. If not, then first find out your Mac’s ModelIdentifier
    • Q: How do I find my Mac’s Model Identifier?
      A: Open System Information, and look in the Hardware Overview section.
      In other words: Click Apple menu -> About this Mac -> More Info… -> System Report -> Hardware. Now, read down the list in the Hardware Overview panel, looking for Model Identifier
    • If you’re stuck, see the note below.
    • Note that a ModelIdentifierHasNoSpacesInItAtAll.
  2. Second, get a download manager. You can try doing without, but the reason you’re on this page is that you’re having trouble getting a file to download reliably. A download manager such as iGetter or Folx solves this problem.
  3. Then, search for your ModelIdentifier in the table below. Click the link to get the download package. Be patient as they are 600MB to over 1GB. It will be much simpler if you do the download in OS X, because OS X can open the downloaded file and also open the dmg file inside it.

  4. Still in Mac OS X, once your pkg is downloaded, double click it and install to a folder on your hard drive so you know where to find it. During the Installation, click the “Change Location” option so that you can choose where it gets installed.Image of OS X Installer step where you can choose the folder to install to

  5. The folder contains a nest of folders, the last of which contains a dmg disk image file. Double click that to open. At last! Here are your Windows installer files.Install BootCampESD 4 Find and Double click the dmg fileBootCamp WindowsSupport.dmg Contents

    BootCamp WindowsSupport.dmg Contents of Drivers Folder

  6. Copy them to a usb drive, or a burnable CD. NB, it’s still 660MB or more, so it’s a full CDs worth of burning time.
  7. Done. You can now proceed with Boot Camp assistant Windows installation and boot the Mac in Windows.

If you must do the download in Windows instead OS X, it’s harder. You will need the help on to open the pkg file and the dmg file inside it.

BootCamp Direct Download Links

Most of these driver downloads work for both Windows 7 and Windows 8. Windows 8 on 32-bit is not officially supported, but almost everything seems to works on fine on not-officially supported models: the only specific shortcoming I’m aware of is that the screen brightness buttons don’t work on all models.

Model Identifier Size & driver release date Direct Download Link
438MB, 3 Dec 2012
1,058MB, 15 June 2012
942MB, 15 June 2012 h
676MB, 23 May 2012 h
632MB, 23 May 2012

Finding your ModelIdentifier

If you’re struggling to find your ModelIdentifier then you want the brilliant page at which can tell you what model Mac you have based on serial number. On the result page after you submit, look carefully and you’ll the ModelIdentifier.

Still stuck?

If you’re still stuck, then:

  1. Look through the comments for people with similar problems — there have been a couple of hundred so they cover pretty much everything I can suggest.
  2. Try my summary of problems/solutions for direct download of bootcamp drivers


See BootCampESD.pkg download instructions for references and for the DIY instructions to work out these links yourself.

365 thoughts on “BootCamp Download Stuck – How to Get Drivers for Macs to run Windows 7 or 8”

  1. When i tryed to do this, error poped up when trying to install drivers on windows OS says something about not be ing compatible 64. Is there a 32 bit version of the drivers i need.
    My setup
    Mountain Lion OS on hdd 1
    Windows 7 on hdd 2 (which is inplace of my optic drive)

  2. Hi, I have Windows 8 pro installed, and my ModelIdentifier is iMac13,2, I’ve downloaded the files and as I double clicked on the setup, it says ‘This app can’t run on your PC’ Do you have any idea why? Thanks.

  3. Hello. Thanks for this tutorial. I have Windows 8 Pro 64bit installed, and any time I run the BCA installer on Windows it complains that my MacBook 3,1 isn’t supported. I’ve gotten this error before in the past when running Windows 7 on this same machine, though I don’t quite remember how I got the drivers to finally install. Any tips/hints?


    1. I still can’t get it to work. I tried using Pacifist, pulled out the dmg file, but when I copy it, it says the checksum failed, but I can still continue. When I try to mount the dmg, it won’t let me because checksum failed.

    2. Update: I think I fixed it. Just tried downloading it on iGetter and it seemed to work.

      I guess a few important bits can get flipped.

  4. hey chris…..i m having a problem installing windows using the bootcamp ……it gets stuck when it is downloading the windows support file… i came to this site and downloaded the bootcampESD.pkg for my mbp9.2…….but in that…. wen i reached your 4th step…..i.e choosing the folder in my Macintoshhd….i cannot find the windowsspport.dmg on it…….plz helm me with that….

    1. hey i have found the windows support.dmg fie…. but while the windows setup was runnong it asked me for some drivers…so i had put the external drive in which i had extracted the windows support.dmg file…….it recognised the external drive but didnt recognise any driver …… plz chris help me with it…!!!

      1. Hi Sandy,
        So you got as far as, you’ve download the dmg and you’ve restarted in Windows? So next open the external drive in Windows Explorer. You should see something like a setup.exe like in the picture above and you can double click it. If you don’t see that, what do you see? Chris

        1. hey chris….
          yes i can see the setup.exe……but the actual thing is …i m installing windows through bootcamp……i have a windows 7 iso file through which i m installing windows on my mac……so the problem is….during the installation time i.e when the computer is installing windows 7 >>>it asks for some drivers which are missing…..n because of that i m unable to install windows on my mac…..!!!

          plz help me chris…!!!!

          1. Ah. the drivers stuff that this page deals with assumes that you’ve already got windows working on the mac.
            This page won’t help you to get windows installed in the first place. To that, you need an ordinary windows 7 installer dvd.
            I don’t think a windows 7 iso will help you at all, unless it’s an iso of the standard win 7 installer and you can first burn it onto a dvd.

          2. it is a genuine windows7 iso file….n before the installation itself it is askin for some drivers….can u help me plzzz….!!!!

    1. In windows, you don’t want to see the dmg file. You have to open that in OS X _before_ you switch into Windows. OS X will might the dmg file as if it were a drive, then you drag the _contents_ onto your external drive.

  5. Hey! i’ve got to thank you so much! it worked perfectly, the bright and sound indicators don’t appear as well, but the buttons do! so it’s not a problem, you really helped me out and i just wanted to thank you 🙂

  6. hi chris. thanks for the guide. i’ve gone trough the process but when i need to install the package at the end of the process in says : ” Install error. Installer has encountered an error on the installation” .. and so on . I have an iMac12,1 and i can’t install the boot camp drivers. i tough that it may be some error in pkg .. can you help me?

    1. My first suggestion is, do the download again, using a download manager. It does seem surprisingly easy to get what appears to be a completed download that isn’t actually complete. Not sure I have a second suggestion except double check you got the right download?

  7. Hi Chris, thanks for your great work. When I installed the Bootcamp on a Mac Mini 6.2, which I bought a few weeks ago, the following error happened shortly after a progress bar show copying some files. If I click ok, the installation rolls back. Eventually I did a force shutdown and it seems that things are working after the reboot. Is there any way to get rid of this and make the installation complete without any issue? Thanks.

    BTW, it’s a Windows 8 to Go installation.

      1. I haven’t seen Windows to go I’m afraid; but I can tell you that as far as I know most problems are a corrupted downloaded – which somehow seems surprisingly easy to get.
        Is your point that this failing installer keeps coming up every time you start windows? If so you’ve now made it into the world Windows problems (not the world of bootcamp problems) — you should google on something like ‘windows installer cleanup’ or ‘windows installer keeps popping up’

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